FAQ

Shipping times vary based on location. Orders within Nova Scotia are typically delivered within 1-2 business days, while out-of-province orders usually arrive within 3-7 business days.

We offer free delivery within Nova Scotia. For customers outside the province, we provide free shipping on orders over $1,500. Shipping costs for smaller orders depend on the destination and will be calculated at checkout.

Returns and exchanges are accepted within 90 days of purchase. All returns are subject to a 20% restocking fee, and items must be in their original condition and packaging.

Any damages must be reported within 48 hours of receiving the order. We will assess the claim and, if approved, provide a replacement or credit.

No, we have no minimum order policy, allowing businesses of all sizes to work with us.

Yes, after your third order, you may qualify for Net 30 payment terms upon approval.

Orders can be placed through our sales representatives, who visit clients every two weeks, or by contacting us directly via phone or email. You can also place orders through our website and mobile app for added convenience.

Yes, tracking information will be provided for all shipped orders.